Change Cannot Be Submitted
This usually occurs when required information is missing.
Check:
• evidence checklist completion
• required fields in intake
• approval mappings
Missing Approvers
If no approvers appear, verify:
• approval role configuration
• user role assignments
• approval mapping settings
Administrators can configure these in the organization settings.
Notifications Not Received
Check the following:
• user notification preferences
• Slack integration configuration
• organization email settings
Evidence Not Accepted
Some organizations require specific evidence types.
Ensure that required evidence items are completed before submitting the change.
Unable to Find Historical Changes
Use search filters such as:
• domain
• system
• reviewer
Search supports full-text queries across change titles and descriptions.